Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of Harper & Lane, operated by BVH Commerce, located at Boezem 17, Streefkerk, Netherlands. For any inquiries, you can contact us at info@harperlanecollection.com.
By accessing our website and placing an order, you agree to be bound by these Terms & Conditions.
1. Applicability
These Terms & Conditions apply to all offers, orders, and agreements made through our website. By placing an order, you confirm that you have read and accepted these terms.
2. Product Information
We strive to ensure that all product descriptions, images, and information are accurate and up to date. However:
- Minor variations may occur due to lighting, display settings, or production differences
- Typographical errors or inaccuracies may occasionally occur
We reserve the right to correct any errors without prior notice.
3. Orders & Payment
- Orders are processed only after full payment has been received
- Available payment methods may vary depending on your location
- It is the customer’s responsibility to ensure that the selected payment method is valid and available in their region
We reserve the right to refuse or cancel orders in case of suspected fraud or misuse.
4. Processing & Delivery
- Processing time: 1–3 business days
- Shipping time: 3–7 business days (depending on destination)
Orders are shipped directly from our international fulfillment partners.
Please note:
- Delivery times are estimates and may be affected by external factors such as customs, carrier delays, or peak seasons
- We are not responsible for delays outside of our control
5. Returns & Cancellations
Please refer to our Return Policy for detailed information regarding returns, refunds, and cancellations.
6. Liability
- We are not liable for lost or damaged shipments if the tracking information confirms successful delivery
- Customers are responsible for providing accurate shipping information
- Any address errors must be reported within 24 hours of placing the order
7. Intellectual Property
All content on our website, including but not limited to:
- Texts
- Images
- Logos
- Branding
is the intellectual property of BVH Commerce and may not be copied, reproduced, or used without prior written permission.
8. Complaints Procedure
If you have a complaint, you may submit it via email to info@harperlanecollection.com.
- We aim to respond within 5 business days
- We will make reasonable efforts to resolve any issues in a fair and timely manner
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands.
10. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Business Name: BVH Commerce
Store Name: Harper & Lane
Address: Boezem 17, Streefkerk, Netherlands
Email: info@harperlanecollection.com