Privacy Policy
This Privacy Policy applies to the services of Harper & Lane, operated by BVH Commerce, located at Boezem 17, Streefkerk, Netherlands. You can contact us at info@harperlanecollection.com.
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you use our website or place an order, we may collect the following personal data:
- Full name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment information (processed securely via third-party providers)
- IP address and device information
- Website activity and browsing behavior
We only collect information that is necessary to provide our services effectively.
2. How We Use Your Information
Your personal data is used for the following purposes:
- Processing and delivering your orders
- Providing customer service and support
- Sending order updates and important information
- Improving our website, products, and services
- Preventing fraud and ensuring website security
We will never use your data for purposes that are incompatible with these objectives.
3. Sharing of Information
We only share your information with trusted third parties when necessary, including:
- Payment providers (for secure transaction processing)
- Shipping and logistics partners (for order delivery)
- Service providers that help us operate our website
All third parties are required to handle your data securely and in accordance with applicable privacy laws.
We may also disclose your information if required by law or legal obligations.
4. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, or regulatory requirements
Once your data is no longer needed, it will be securely deleted or anonymized.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Ensure proper website functionality
- Analyze website traffic and user behavior
- Improve marketing effectiveness
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website performance.
6. Your Rights
Depending on your location (including Canada and the EU), you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict certain types of processing
- Request data portability
To exercise any of these rights, please contact us at info@harperlanecollection.com.
7. Data Security
We take appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, no online system is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
As an online store, your information may be processed or stored in countries outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that your data remains protected.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, you will be notified.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, you can contact us at:
Business Name: BVH Commerce
Store Name: Harper & Lane
Address: Boezem 17, Streefkerk, Netherlands
Email: info@harperlanecollection.com