Payment Policy
At Harper & Lane, operated by BVH Commerce, we offer a variety of secure payment methods to ensure a smooth and reliable checkout experience.
Please note that available payment options may vary depending on your location. Customers are responsible for selecting a payment method that is available in their region.
1. Accepted Payment Methods
We support a range of commonly used payment options, including:
- Credit Cards (Visa, Mastercard, American Express)
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
The exact payment methods available to you will be displayed at checkout.
2. Payment Security
All payments are processed through secure and encrypted SSL connections to ensure your personal and financial information is protected.
- We do not store your payment details on our servers
- Transactions are handled by trusted and certified payment providers
3. Payment Processing
- Orders will only be processed once full payment has been successfully completed
- If a payment is declined or interrupted, the order will not be confirmed or shipped
We reserve the right to cancel or refuse orders in cases of suspected fraud or unauthorized transactions.
4. Refunds
If you are eligible for a refund (for example, after an approved return):
- Refunds will be processed within 14 days after the returned item has been received and inspected
- The amount will be refunded to the original payment method
Please note:
- Processing times may vary depending on your payment provider
- Original shipping costs are non-refundable, unless otherwise stated
5. Currency
All transactions are processed in the currency displayed at checkout. If your bank uses a different currency, additional conversion fees may apply, which are the responsibility of the customer.
6. Contact Information
If you have any questions regarding payments, please contact us:
Business Name: BVH Commerce
Store Name: Harper & Lane
Email: info@harperlanecollection.com